Establishing a smooth and mutually beneficial relationship with insurance providers and insureds is vital for brokers to thrive in the P&C industry. By building strong partnerships with insurance providers, brokers gain access to a wide range of products, competitive pricing, and valuable support. This enables them to offer tailored coverage options and address the specific needs of their clients. By prioritizing these relationships, brokers can deliver exceptional service, build trust and credibility and ultimately chieve long term success in the industry.

Gary Hirst, a dynamic leader in the insurance industry, brings wealth of knowledge and expertise to CHES Special Risk and to the industry. Drawing on his extensive 35+ years of experience initially as a broker and now the driving force behind one of Canada’s Top Small & Medium enterprise, Hirst highlights four crucial factors that can greatly influence the success of Broker-Insurance Provider partnership.

Brokers can establish a smooth and mutually beneficial relationship with their insurance providers as well as Insureds by adhering to these success suggestions:

  1. Understanding Business Owners Needs

Developing a comprehensive understanding of business owners and their insurance requirements is paramount in the insurance industry. Hirst emphasizes the importance of grasping their distinct needs, risks, and objectives. “By actively listening and actively participating in client interactions, insurance brokers can collaborate with MGAs such as CHES Special Risk to deliver customized solutions that effectively meet their insurance requirements.” said Gary Hirst.

  1. Quality of Information in Insurance Applications

“Accurate and comprehensive information serves as the foundation of every insurance application,” emphasizes Hirst. He underscores the significance of furnishing detailed and reliable information during the application process. By doing so, brokers can greatly enhance the efficiency and effectiveness of the underwriting process, resulting in more favourable terms and conditions for the insured parties.

  1. Photographs of Risks

Visual documentation plays a crucial role in assessing risks accurately. Hirst advises clients to provide clear and detailed photographs of the assets or risks they wish to insure. These visuals can greatly assist insurance providers in evaluating potential risks and determining appropriate coverage levels, resulting in more accurate premiums and improved risk management.

  1. Establishing a Personal Connection After Sending an Email

Although digital communication is convenient, Hirst recognizes the immense value of personal interaction. To cultivate a one-on-one relationship with the insurance provider, he recommends following up on email exchanges with a phone call. This direct form of communication enables better clarification, builds trust, and fosters a deeper understanding of the client’s specific needs. By incorporating this approach, insurance professionals can enhance the overall client experience and ensure a more effective collaboration.

Under the leadership of Gary Hirst, CHES Special Risk stands ready to assist brokers in navigating the complexities of the insurance landscape. With their commitment to delivering customized solutions and their emphasis on building strong relationships, CHES can be brokers trusted partner in achieving insurance goals. Brokers are encouraged to leverage the expertise and resources offered by the MGA to maximize their potential for success in insurance partnerships.

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